To cancel your Next account, particularly after the initial 14-day period, you need to contact their customer service team directly by phone.
Steps to Cancel Your Next Account
Contacting Next Customer Service
The most direct and specified way to cancel your Next account is by calling their dedicated customer service line.
- Primary Method: For cancellations occurring after the first 14 days, the process requires you to phone the customer service team.
- Phone Number: You can reach Next customer service on 0333 777 8000*.
- Timing: This method is explicitly provided for cancellations made after the initial 14-day grace period.
Important Considerations When Cancelling After 14 Days
When you cancel your Next account after the first 14 days, there are specific conditions and consequences to be aware of:
- No Refund: After the initial 14 days, no refund will be given for your account or services.
- Immediate Service Termination: Access to services, including Nextunlimited, will immediately stop once your cancellation is processed.
- Credit Account Impact: This immediate cessation of access and no-refund policy also applies if you have withdrawn credit or chosen to close your associated credit account.
Quick Reference: Next Account Cancellation
Here's a summary of the key information for cancelling your Next account:
| Aspect | Detail |
|---|---|
| Contact Method | Phone Customer Service |
| Phone Number | 0333 777 8000* |
| Applicability | For cancellations after the first 14 days |
| Refund Policy | No refund given after 14 days |
| Service Access | Stops immediately upon cancellation |
