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Why Can't I Log Into ADMS?

Published in ADMS Account Access 2 mins read

The most common reason you are unable to log into the Apprenticeship Data Management System (ADMS), especially if you're encountering a "Sign in failed" error, is that your account has not yet been self-registered within the system.

Understanding ADMS Login Errors

When attempting to access ADMS, particularly as an employer, encountering a "Sign in failed" message typically points to an issue with your account's setup rather than an incorrect password or temporary glitch. The system requires users to complete a specific self-registration process before they can successfully authenticate and utilize the portal.

Essential Action: Self-Registration

Self-registration is a crucial step to gain access to ADMS. This process ensures your identity is verified and your account is properly linked for managing apprenticeship data. Without completing this, the system will not recognize your login credentials.

To register your ADMS account:

  1. Navigate to the ADMS Portal: Go to the official Apprenticeship Data Management System (ADMS) sign-in page. This is where you'll initiate the registration process.
  2. Locate the Registration Option: On the sign-in page, look for a prominent link or button that says "Register," "Create Account," or "New User Registration."
  3. Complete the Registration Form: Follow the on-screen prompts to provide all required information, which typically includes your personal details, organization information (if applicable), and setting up your login credentials. Ensure all details are accurate to avoid future login issues.

Where to Find Further Assistance

For comprehensive guidance on common account registration and login issues, including detailed troubleshooting steps and frequently asked questions related to accessing government online services like ADMS, you can refer to official resources.

For example, detailed information can be found on government websites that address digital ID and online service access: Common account registration and login issues

If you've completed self-registration and are still experiencing issues, consider:

  • Checking your credentials: Double-check your username and password for typos.
  • Browser compatibility: Ensure you are using a supported web browser.
  • Clearing cache/cookies: Sometimes, clearing your browser's cache and cookies can resolve login problems.