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How do I delete my Altium 365 account?

Published in Altium 365 2 mins read

To delete your Altium 365 account, the process involves deactivating your workspace, as there isn't a direct account deletion option. This deactivation can be performed by the workspace owner or the Group Administrator of the organization.

Here's a breakdown of how to deactivate an Altium 365 workspace:

  1. Identify the Owner or Group Administrator: Ensure you are either the owner of the Altium 365 workspace or a Group Administrator for the organization. These are the only roles with the necessary permissions.

  2. Access your Profile Page or Company Dashboard: Navigate to your profile page or company dashboard within Altium 365. The specific location may vary slightly depending on your Altium 365 interface.

  3. Locate the Workspace Tab: Look for a tab labeled "Workspace" or something similar within your profile/dashboard settings. This is where workspace-related configurations are managed.

  4. Deactivate the Workspace: Within the Workspace tab, you should find an option to deactivate the workspace. This might be a button or a link labeled "Deactivate," "Disable," or similar. Follow the prompts to confirm the deactivation.

Important Considerations:

  • Impact of Deactivation: Deactivating the workspace will likely make it inaccessible to all users. Ensure all necessary data is backed up before proceeding.
  • Alternative to Deletion: If you want to leave an organization and prevent your account from hindering others, deactivating the workspace is the recommended approach as a full account deletion isn't typically offered.

Therefore, deactivating the workspace within your profile or company dashboard is how you effectively "delete" or remove an Altium 365 account's active presence. Note that this might not remove your underlying AltiumLive account entirely, but it achieves the primary goal of removing your Altium 365 workspace. Contact Altium support if you have further specific account removal requests.