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How Do I Change the Return Pickup Date in Amazon?

Published in Amazon Returns 2 mins read

To change your Amazon return pickup date, you need to access the return details for the specific item and utilize the "Manage Return" option available within your order history.

Rescheduling Your Amazon Return Pickup

Amazon provides a straightforward process for modifying your return pickup schedule. This is particularly useful if your plans change or if the initial pickup time is no longer convenient. By following a few simple steps within your Amazon account, you can easily adjust your pickup date.

Step-by-Step Guide to Reschedule Your Pickup

Follow these steps to adjust your Amazon return pickup date:

  1. Select the item that you have scheduled for return.
    • Begin by logging into your Amazon account. Navigate to "Your Orders" and locate the specific item for which you have an active return request. This is where all your past and current orders are listed.
  2. If the return request was approved, select View Return/Refund Status.
    • Once you've found the item, check its return status. If the return has been approved and is pending pickup, you will typically see an option to "View Return/Refund Status." Click on this to access the detailed information about your return.
  3. Select Manage Return.
    • On the return status page, you will find a button or link labeled "Manage Return." This is the key gateway to making any permissible changes to your ongoing return, including rescheduling the pickup.
  4. Reschedule Your Pickup
    • Note: After you select "Manage Return," you'll be presented with various options. These options specifically include the ability to reschedule your pickup, make other changes to your return, or even choose to no longer return the product. Select the option to reschedule your pickup and then choose a new convenient date and time slot that works best for you.

What to Expect After 'Manage Return'

When you select the "Manage Return" option, Amazon typically offers a clear interface allowing you to:

  • Reschedule Pickup: Choose a new date and time for the carrier to collect your return package.
  • Modify Return Details: Make other permissible changes to your return request, such as updating pickup instructions or contact information.
  • Cancel Return: Opt to no longer return the product if your plans have changed or if you decide to keep the item.

By following these steps, you can efficiently update your Amazon return pickup date to better suit your schedule.