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How do I factory reset my Juniper ap32?

Published in AP Reset 3 mins read

To factory reset your Juniper AP32, you will need to power off the device, then press and hold the reset button while reapplying power until the LED blinks a specific pattern. This process restores the access point to its original default configuration.

Performing a Factory Reset on Your Juniper AP32

Factory resetting your Juniper AP32 is a straightforward process that can resolve various issues by reverting the device to its default settings. This is particularly useful for troubleshooting or preparing the AP for a new deployment.

Follow these steps to factory reset your Juniper AP32:

  1. Power Down the AP: First, ensure your Juniper AP32 is completely powered off. Disconnect it from any power source, whether it's an AC adapter or a Power over Ethernet (PoE) connection.
  2. Locate the Reset Button: Identify the Reset button on your AP32. This button is typically small and recessed, often requiring a thin, pointed object like a straightened paper clip, a pin, or a pen tip to press it.
  3. Press and Hold the Reset Button: While the AP is still powered off, press and hold the Reset button firmly using your chosen pointed object.
  4. Reapply Power: Keep the Reset button pressed down and reconnect the power to your Juniper AP32.
  5. Observe the LED Pattern: Continue holding the Reset button and closely observe the LED indicator on the access point.
  6. Release the Button: Release the Reset button only when the LED starts blinking with the specific pattern: green-off-yellow-off. This unique blinking sequence confirms that the factory reset procedure has been successfully initiated.

Once the LED blinks the green-off-yellow-off pattern and you release the button, the AP will complete its reset process and reboot with factory-default settings.

Important Considerations After Reset

  • Data Erasure: A factory reset will erase all custom configurations, network settings, and stored data on your AP32. It will revert to the state it was in when it left the factory.
  • Reconfiguration Required: After the reset, your AP32 will need to be reconfigured to function within your network. If it was previously managed by the Juniper Mist Cloud, it should attempt to reconnect and download its configuration automatically once it gains network connectivity.
  • Troubleshooting: If the factory reset does not resolve your issue, or if the LED pattern does not appear as expected, consult the official Juniper documentation or support resources. For more detailed information, you can refer to the Juniper Mist Wireless documentation on resetting an access point.