How Do I Cancel Pandora Through iTunes?

To cancel your Pandora subscription that was purchased through iTunes (which refers to the Apple App Store billing system), you must manage it directly through your Apple ID settings on an iOS device or by contacting Apple Support. Pandora does not have the ability to modify or cancel subscriptions processed through Apple's billing system.

Why You Can't Cancel Via Pandora Directly

Pandora, like other third-party apps, does not have access to Apple's billing system. This means that if you subscribed to Pandora Premium or Pandora Plus via the App Store on your iPhone, iPad, or iPod Touch, all subscription-related requests—such as modifying your subscription level, updating payment information, or canceling subscriptions or trials—must be made through your iOS device or directly to the Apple support team.

Step-by-Step Guide: Cancelling on Your iOS Device (iPhone/iPad)

The most common and direct way to cancel your Pandora subscription purchased through iTunes/App Store is directly from your iOS device.

On an iPhone or iPad:

1. Open Settings: Tap the Settings app icon on your home screen.
2. Access Apple ID: Tap your Apple ID banner at the very top of the Settings screen (it usually shows your name and picture).
3. Go to Subscriptions: Tap Subscriptions. You might need to authenticate with Face ID, Touch ID, or your Apple ID passcode.
4. Find Pandora: Locate and tap on your Pandora subscription from the list of active or expired subscriptions.
5. Cancel Subscription: Tap Cancel Subscription (or "Cancel Free Trial" if you're in a trial period).
6. Confirm: Confirm your cancellation when prompted.

Important Notes:

• If you don't see "Cancel Subscription," it means the subscription is already canceled and won't renew.
• You will typically retain access to the premium features until the end of the current billing cycle.

Alternatively: Contact Apple Support

If you encounter any issues canceling your subscription through your device, or if you prefer direct assistance, you can contact Apple Support. They have full access to their billing system and can help you manage or cancel any subscriptions linked to your Apple ID.

• You can visit the official Apple Support website and navigate to the "Billing & Subscriptions" section for assistance or to find contact options.

Key Considerations for Cancelling

• Timing: Make sure to cancel your subscription at least 24 hours before the next renewal date to avoid being charged for another billing cycle.
• Confirmation: Always look for a confirmation message or email that your subscription has been successfully canceled.
• Refunds: Subscriptions purchased through Apple are subject to Apple's refund policies. Pandora cannot process refunds for purchases made through the App Store. For refund requests, you must contact Apple Support directly.
• Reactivation: If you cancel and decide to resubscribe later, you can usually do so through the Pandora app or your Apple ID settings again.

Quick Reference for Subscription Management

Cancelling your Pandora subscription purchased through iTunes is straightforward once you know to manage it through your Apple ID settings.