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Does AppleCare Cover Cracked Screens?

Published in AppleCare+ Coverage 3 mins read

Yes, AppleCare+, Apple's optional extended protection plan, generally covers cracked screens and other forms of accidental damage, although a service fee applies. It's important to distinguish this from the basic AppleCare, which refers to the standard limited warranty included with Apple products and does not cover accidental damage.

How AppleCare+ Addresses Cracked Screens

AppleCare+ provides comprehensive accidental damage protection, significantly reducing the cost of repairs for incidents like cracked screens. This coverage is designed to offer peace of mind, knowing that unexpected damage can be addressed without incurring the full out-of-warranty repair price, which can often be substantial.

For example, with AppleCare+ for Apple Display, your coverage extends from the AppleCare+ purchase date and includes unlimited incidents of accidental damage protection. This means you can get your screen repaired multiple times if it gets cracked, subject to a service fee for each incident.

Understanding Service Fees for Screen Damage

While AppleCare+ covers cracked screens, it does so for a specific service fee rather than for free. These fees are considerably lower than the cost of an out-of-warranty repair. The exact fee can vary depending on the type of device and the nature of the damage.

For Apple Displays, as part of AppleCare+ coverage, the service fees are structured as follows:

Type of Damage AppleCare+ Service Fee
Screen damage or external enclosure damage $99
Other accidental damage $299

Note: Applicable tax will be added to these service fees.

This structure ensures that even for common issues like a cracked screen, the cost of repair under AppleCare+ is predictable and affordable, especially when compared to the higher expenses typically associated with repairs not covered by a protection plan.

Key Benefits of AppleCare+ for Screen Protection

Opting for AppleCare+ provides several advantages when it comes to safeguarding your device's screen:

  • Cost-Effective Repairs: Significantly lowers the cost of repairing or replacing a cracked screen compared to standard out-of-warranty service.
  • Unlimited Incidents (for some products like Displays): For Apple Displays, AppleCare+ includes unlimited incidents of accidental damage, offering continuous protection as long as your plan is active.
  • Genuine Parts and Certified Service: Repairs are performed by Apple-authorized technicians using genuine Apple parts, ensuring the quality and integrity of your device.
  • Peace of Mind: Provides assurance against unforeseen accidents, protecting your investment in your Apple device.

In summary, if you have AppleCare+, your cracked screen is indeed covered, making it a valuable investment for many Apple product users.