Your ASUS laptop touchpad may not be working because the touchpad function is turned off, or a setting is preventing it from working when an external mouse is connected.
Common Reasons for ASUS Touchpad Issues
Based on common troubleshooting steps, the touchpad functionality might be disabled or affected by external devices. Addressing these initial checks is crucial before exploring more complex issues.
1. Touchpad Function is Turned Off
The most straightforward reason is that the touchpad feature has been accidentally disabled. ASUS laptops often have a function key combination (like Fn + F6, Fn + F9, or another 'F' key with a touchpad icon) or a software setting that allows you to quickly toggle the touchpad on or off. Ensure this function is active.
2. Setting Conflict with External Mouse
If you connect a USB or wireless mouse to your ASUS laptop, there's a system setting that might automatically disable the built-in touchpad. To resolve this:
- Check Settings: Access your touchpad or mouse settings in Windows.
- Locate the Option: Look for a setting related to the touchpad's behavior when an external mouse is present.
- Enable Touchpad: Make sure the option to "leave the touchpad on when mouse is connected" or similar is selected.
| Potential Issue | Simple Solution Check |
|---|---|
| Touchpad Function Disabled | Press the dedicated touchpad function key (e.g., Fn+F6). |
| Disabled when Mouse is Connected | Change the touchpad setting in Windows to keep it on. |
Initial Troubleshooting Steps
To address these potential issues, follow these basic steps:
- Check the Function Key: Press and hold the Fn key and then press the function key with the touchpad icon (this varies by model, commonly F6 or F9). Press it again to toggle the state.
- Verify Settings:
- Go to Settings > Bluetooth & devices > Mouse (in Windows 11) or Settings > Devices > Mouse (in Windows 10).
- Click on Touchpad.
- Ensure the main Touchpad toggle is set to On.
- Look for related settings, especially one that might disable the touchpad when a mouse is connected, and ensure it is configured correctly (e.g., unchecked if you want the touchpad always on).
By ensuring the touchpad is actively turned on and isn't being automatically disabled by another connected device, you can resolve many common touchpad issues on ASUS laptops.
