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What is the Ford version of Onstar?

Published in Automotive Connectivity 3 mins read

The Ford equivalent of OnStar is Ford SYNC. While Ford SYNC primarily functions as an integrated in-vehicle communications and entertainment system, its capabilities, especially in more recent iterations like those combined with FordPass Connect, expand to offer a comprehensive suite of connected services akin to OnStar's safety, security, and convenience features.

Understanding Ford SYNC

Ford SYNC, often stylized as Ford SYNC, is a factory-installed system designed to seamlessly integrate various technologies into your Ford vehicle. From its inception, it has allowed drivers to interact with their vehicle's features in an intuitive, hands-free manner.

Key functionalities inherent to the Ford SYNC system include:

  • Hands-free telephone calls: Users can make and receive calls without physically handling their phone, enhancing driving safety.
  • Music control: Manage audio playback from various sources using simple voice commands.
  • Voice commands: Perform numerous other functions, such as navigating or accessing apps, by speaking commands, keeping the driver's focus on the road.

This system has evolved significantly since its introduction, moving beyond basic entertainment and communication to encompass a wider range of connected services.

Ford SYNC and Its Evolution to Rival OnStar

While the initial focus of Ford SYNC was primarily on infotainment and voice control, its continuous development has brought features that directly compete with OnStar's comprehensive offerings. Modern Ford vehicles leverage advanced versions of SYNC, often bundled with services like FordPass Connect, to provide a robust suite of connected car features.

Here's how Ford's connected services, powered by SYNC, compare to OnStar:

Feature Area Ford SYNC (with FordPass Connect) OnStar (General Motors)
Core In-Vehicle System Factory-installed, integrated communications and entertainment system In-vehicle safety, security, and connectivity platform
Hands-Free Operation Allows hands-free phone calls, voice-activated music control, and other functions via voice commands Offers hands-free calling, voice commands for navigation and other services
Emergency Services Automatic crash assistance (911 Assist), roadside assistance via FordPass app Automatic Crash Response, Emergency Services, Roadside Assistance
Remote Access Remote start/stop, lock/unlock doors, vehicle location via FordPass app Remote start/stop, lock/unlock doors, vehicle location via MyChevrolet/GM apps
Vehicle Diagnostics Vehicle health alerts, service reminders, fuel level checks via FordPass app Diagnostic alerts, maintenance notifications, remote diagnostics
Connectivity In-vehicle Wi-Fi hotspot, SYNC AppLink for smartphone app integration 4G LTE Wi-Fi hotspot, in-vehicle apps and services
Navigation SYNC with Navigation, FordPass app for navigation assistance Turn-by-Turn Navigation, Send-to-Vehicle navigation

Practical Benefits of Ford's Connected Services

The integration of Ford SYNC with advanced features like FordPass Connect delivers several practical advantages for drivers:

  • Enhanced Safety: In the event of a crash, features like 911 Assist can automatically call for emergency services, similar to OnStar's automatic crash response.
  • Convenience and Control: Remotely start your vehicle, lock or unlock doors, and even locate your parked car using the FordPass app on your smartphone.
  • Stay Connected: An available in-vehicle Wi-Fi hotspot allows passengers to connect multiple devices to the internet, turning your vehicle into a mobile office or entertainment hub.
  • Vehicle Health Monitoring: Receive alerts about your vehicle's maintenance needs or potential issues, helping you stay on top of upkeep.
  • Seamless Integration: Your smartphone apps can be integrated with SYNC through AppLink, allowing you to control them using voice commands or the vehicle's touchscreen.

For more detailed information on Ford SYNC, you can visit its Wikipedia page.