What is the new name for Investors Bank?

Investors Bank is now known as Citizens Bank, National Association.

Following its acquisition by Citizens Financial Group, Investors Bank, a New Jersey state-chartered bank, was merged into Citizens Bank, National Association (CBNA). This merger became effective on April 7, 2022, with CBNA designated as the surviving bank. Consequently, all operations and accounts of Investors Bank transitioned under the Citizens Bank brand.

Understanding the Merger

When a merger occurs, one entity typically ceases to exist independently, and its operations are absorbed by the surviving entity. In this case, Investors Bank was integrated into Citizens Bank, National Association, meaning its brand and operational identity were replaced by those of Citizens Bank.

• Acquisition: Citizens Financial Group first acquired Investors Bancorp, the parent company of Investors Bank.
• Merger of Banks: Subsequently, Investors Bank, as a wholly-owned subsidiary, was legally merged into Citizens Bank, National Association.
• Surviving Entity: Citizens Bank, National Association, continued to operate under its existing name and structure, incorporating the former Investors Bank's assets, liabilities, and customer base.

This process ensures a seamless transition for customers, who now conduct their banking activities through Citizens Bank, accessing its broader network of branches and services.

Key Aspects of the Transition

The integration of Investors Bank into Citizens Bank, National Association, involved several key changes and benefits for customers:

• Branch Network Expansion: Former Investors Bank branches were rebranded as Citizens Bank locations, expanding Citizens' physical presence, particularly in the New York metropolitan area and New Jersey.
• Service Offerings: Customers gained access to Citizens Bank's full suite of financial products and services, including a wider range of lending options, digital banking tools, and investment services.
• Account Transition: Existing customer accounts with Investors Bank were automatically converted to Citizens Bank accounts, with new routing numbers and account features where applicable, while ensuring continuity of service.

For more details on the acquisition and merger, you can refer to the official announcements from Citizens Financial Group.