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What is E50 on a Boiler?

Published in Boiler Fault Codes 4 mins read

The E50 error code on a boiler, commonly associated with models like Baxi, is a clear indication of a temperature sensor error or a related issue. This critical fault prevents the boiler from operating correctly, often leading to a complete shutdown or erratic heating performance.

Understanding the E50 Boiler Error Code

When your boiler displays an E50 error, it signifies that the appliance's internal temperature monitoring system is not functioning as expected. The temperature sensor, also known as a thermistor, plays a crucial role in regulating the boiler's output by ensuring it heats water to the correct temperature safely and efficiently.

Potential underlying causes for an E50 error include:

  • Faulty Temperature Sensor (Thermistor): The sensor itself may have degraded or failed, sending inaccurate readings (or no readings) to the boiler's printed circuit board (PCB).
  • Wiring Issues: Loose, damaged, or corroded wiring connected to the temperature sensor can interrupt the signal to the PCB.
  • PCB Malfunction: In some cases, the problem might lie with the boiler's main control board, which processes the sensor's data. If the PCB cannot correctly interpret the sensor's input, it will trigger an E50 error.
  • Overheating: While less common as a direct cause of E50, an E50 can appear if the boiler is detecting unsafe temperature spikes due to other internal issues, leading the sensor to report extreme conditions.

Symptoms of an E50 Error

When an E50 error appears, you might notice several distinct symptoms:

  • No Heating or Hot Water: The most common symptom is a complete lack of heating or hot water, as the boiler enters a lockout state for safety.
  • Intermittent Heating: The boiler may attempt to fire up but quickly shut down, or provide lukewarm water before stopping.
  • Boiler Lockout: The boiler often goes into a safety lockout, requiring a manual reset attempt.
  • Fluctuating Temperatures: If the boiler tries to operate, you might experience inconsistent water temperatures.

Why the E50 Error Requires Attention

A temperature sensor issue is not merely an inconvenience; it can pose safety risks and lead to inefficient operation. Without accurate temperature readings, the boiler cannot modulate its flame correctly, potentially causing it to overheat or operate at suboptimal efficiency, leading to higher energy bills. Addressing this error promptly is essential for both safety and performance.

Troubleshooting and Solutions for E50

While some initial checks can be performed by the homeowner, the E50 error typically requires professional intervention.

Initial Homeowner Checks:

  • Reset the Boiler: Sometimes, a temporary glitch can cause the error. Try resetting your boiler according to the manufacturer's instructions (usually a button press or power cycle). If the error returns immediately, a deeper issue is present.
  • Check Pressure: Ensure your boiler's pressure is within the recommended range (typically 1-1.5 bar). While not a direct fix for E50, incorrect pressure can sometimes exacerbate boiler issues.

When to Call a Professional:

Given the nature of temperature sensor issues and their impact on boiler safety and efficiency, it's always best to seek help from a Gas Safe registered engineer to ensure the problem is resolved safely and effectively. They have the expertise and tools to accurately diagnose the root cause and carry out the necessary repairs.

A Gas Safe registered engineer will typically:

  • Inspect the Temperature Sensor: They will test the sensor's resistance to determine if it's faulty and needs replacement.
  • Check Wiring and Connections: All electrical connections to the sensor and PCB will be inspected for damage or poor contact.
  • Diagnose the PCB: They can test the PCB to ascertain if it's the component failing to read the sensor data correctly.
  • Address Underlying Issues: If the E50 error is a symptom of another problem, such as limescale buildup affecting heat transfer, they can identify and rectify it.

E50 Boiler Error Quick Guide

Symptom Common Cause Recommended Action
Boiler displaying E50 Faulty temperature sensor Contact a Gas Safe registered engineer for diagnosis and replacement of the sensor or related components.
No heat/hot water Wiring issue to sensor Professional inspection required; wiring may need repair or replacement.
Boiler locks out PCB malfunction Engineer will diagnose the PCB; potential repair or replacement of the main control board.
Inconsistent heating Overheating due to sensor misread Immediate professional assessment needed to prevent further damage and ensure safe operation.

Preventing Boiler Errors

Regular maintenance is key to preventing many common boiler issues, including sensor errors. An annual boiler service by a qualified engineer can identify potential problems before they lead to breakdowns like an E50 error, ensuring your boiler operates efficiently and safely throughout its lifespan.