To link your old Boots Advantage Card, you will typically need to contact Boots customer service directly and provide them with specific personal and card details to facilitate the process. This ensures your past points and purchasing history are correctly associated with your current account, or that multiple cards are merged into one.
Understanding the Linking Process
Linking an old Advantage Card often involves a customer service interaction rather than a self-service online portal. This is because it may require merging data from different records or verifying ownership of an older card. Common scenarios for needing to link an old card include:
- Creating a New Online Account: You've just signed up online and want to connect your existing physical card.
- Forgotten Details: You can't access your old online account and need to re-link your card to a new or recovered account.
- Multiple Cards: You might have inadvertently ended up with more than one Advantage Card and wish to consolidate your points.
Essential Information You'll Need
When you contact Boots to link your old Advantage Card, they will require certain pieces of information to verify your identity and locate your card details. Having this information ready will significantly speed up the process.
Here's a breakdown of the key details you must provide:
| Information Type | Description |
|---|---|
| Full Name | Your complete legal first name and surname. |
| Advantage Card Number | The 16-digit number printed on your old Boots Advantage Card. |
| Date of Birth | Your full date of birth (Day/Month/Year). |
| Full Home Address | Your complete residential address, including your postcode. |
These details are crucial for Boots to identify you accurately and ensure that the correct Advantage Card is linked or merged to your desired account.
Next Steps to Link Your Card
- Gather Your Details: Collect all the necessary information listed above, ensuring it is accurate and matches the details associated with your Advantage Card.
- Choose Your Contact Method: Boots provides several ways to get in touch with their customer service team. While the exact method (phone, email, online chat) isn't specified, typical options include:
- Phone: Call the Boots customer service line.
- Online Contact Form/Email: Use the contact form on the official Boots website or send an email.
- Social Media: Some customer service teams also respond via official social media channels.
- Explain Your Request: Clearly state that you wish to link or merge your old Boots Advantage Card. Be prepared to provide all the requested personal and card details to the representative. They will guide you through the verification process and help resolve your query.
By following these steps and having the required information on hand, you can efficiently link your old Boots Advantage Card and ensure all your Advantage Card benefits are consolidated.
