When you keep your rental car an extra day with Enterprise, your rental agreement will need to be extended, and this will involve an adjustment to your rate. It's not simply a matter of paying your original daily rate for the additional day, as your rates are subject to change based on the length of your rental extension.
To ensure a smooth process and avoid unexpected charges, it's crucial to proactively contact Enterprise before your original return time.
Understanding Rate Adjustments for Extensions
When you extend your rental, Enterprise will typically re-evaluate the rate for the entire rental period, including the additional day(s).
- Rate Fluctuation: The rate for the extra day (or the adjusted rate for the entire period) might differ from your initial daily rate. Rental rates are dynamic and can change based on demand, vehicle availability, and current pricing.
- Potential for Better Deals (for longer extensions): While you're asking about an "extra day," it's worth noting that if extending your rental pushes the total duration into a longer rate tier (e.g., from a few days to a full week or month), you might qualify for weekly or monthly rates. These longer-term rates can often offer a better average daily cost compared to a shorter-term daily rate. However, for just one additional day, the focus will primarily be on the specific daily rate applied at the time of extension.
How to Extend Your Enterprise Rental
To add an extra day to your rental, follow these steps:
- Contact Enterprise Directly: The most reliable way to extend your rental is to contact the Enterprise branch where you picked up the vehicle, or call Enterprise customer service. Do this before your scheduled return time.
- Provide Details: Explain that you need to extend your rental and provide your current rental agreement number and desired new return date.
- Confirm New Rate and Availability: The representative will inform you of the new charges for the extended period and confirm if the vehicle is available for extension. In some cases, if the specific vehicle is booked for another customer, you might need to swap it for a different one.
- Receive Confirmation: Ensure you receive a confirmation of the extension and the updated return date and rate. This prevents any issues related to late returns.
Important Considerations for Extending Your Rental
- Payment: You will be responsible for the additional rental charges incurred for the extra day(s).
- Vehicle Availability: While often possible, extensions are subject to vehicle availability. If the car is pre-booked by another customer, you might not be able to extend that specific vehicle.
- Enterprise Plus Points: It is important to know that Enterprise Plus points cannot be used to pay for an extension. Any additional charges will need to be covered by another payment method.
- Insurance: Verify that your personal car insurance or credit card rental benefits still cover the extended period. If you purchased coverage through Enterprise, confirm its validity for the new return date.
Extending your rental is a common request, and Enterprise aims to accommodate customers when possible, provided you communicate your needs in advance.
For general inquiries and to find contact information for your local branch, you can visit the official Enterprise Rent-A-Car website.
