Yes, C Spire has transitioned to paperless billing. The company began this shift, with a full move to digital billing for customers.
C Spire's Transition to Digital Billing
C Spire initiated its move to paperless billing with a phased approach. As part of this transition, customers started receiving their bills digitally as early as November 1. The full transition to a paperless system was completed by February 1, 2023. This means that all bills issued on or after that date are delivered digitally.
Key Dates and Delivery Methods
The transition involved specific dates and methods for how customers receive their billing information:
- Digital Bill Receipt Commencement: Customers began receiving bills digitally for any bill generated on or after November 1.
- Full Paperless Implementation: The official move to entirely paperless billing was effective February 1, 2023.
- Delivery Method: Bills are delivered via email, ensuring convenient access.
- Reminders: Customers also receive text message reminders regarding their bill.
Example Scenario:
For instance, if a customer received a paper bill on October 18, their subsequent bill, due on January 18, would have been sent digitally via email, accompanied by a text message reminder. This illustrates the transition from traditional paper statements to a fully digital format.
C Spire's move to paperless billing streamlines the billing process, providing customers with timely digital notifications and access to their account information.
