How do I opt out of my eir prepay plan?

To opt out of your Eir prepay plan or a specific prepay add-on, you need to send a text message containing the relevant opt-out code to a designated number.

How to Opt Out of Your Eir Prepay Plan

Eir provides a straightforward method for customers to manage their prepay plans and add-ons by simply sending a text message. This process typically involves knowing a specific code associated with the plan or service you wish to opt out of.

Step-by-Step Opt-Out Process

Follow these steps to opt out of your Eir prepay plan or an add-on:

1. Identify Your Specific Opt-Out Code: Before doing anything else, you need to know the precise opt-out code for your particular prepay plan or the add-on you wish to cancel. This code is unique to each service.
2. Compose a New Text Message: Open the messaging application on your mobile phone to create a new SMS.
3. Enter the Opt-Out Code: In the body of the message, type in the specific opt-out code that corresponds to your Eir prepay plan or add-on.
4. Send to the Designated Number: Send this text message to 50104.

Once the message is sent, you should receive a confirmation message from Eir indicating that your request to opt out has been processed.

Finding Your Specific Opt-Out Code

It's crucial to understand that the "opt-out code" is not a universal word like "STOP" but a specific identifier for the service you're trying to cancel. Eir's services, like prepay add-ons, often have unique codes for activation and deactivation.

To find your exact opt-out code, you should:

• Check Eir's Official Website: Visit the dedicated sections for prepay plans and add-ons on the official Eir website. Often, the details for each plan or add-on will include information on how to opt out. A good starting point is the Eir Prepay Add Ons support page.
• Consult Your Plan Documentation: If you received any welcome pack or documentation when you signed up for your prepay plan or add-on, the opt-out instructions might be detailed there.
• Contact Eir Customer Support: If you cannot find the specific code online or in your documentation, contacting Eir's customer service directly is the best course of action. They can provide you with the correct code or guide you through the process.

Important Considerations

• Confirmation Message: Always wait for a confirmation message from Eir after sending your opt-out request. This confirms that the process was successful.
• Service Cessation: Be aware that opting out will typically mean the benefits of that specific prepay plan or add-on will cease. Ensure you understand any implications before proceeding.