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Do Costas have a lifetime warranty?

Published in Eyewear Warranty 2 mins read

Yes, Costa sunglasses are backed by a limited lifetime warranty that covers defects in materials or workmanship for the product's lifetime.

Understanding Costa's Warranty Policy

Costa Sunglasses offers a limited lifetime warranty to ensure the quality and durability of their eyewear. This warranty is specifically designed to protect consumers against manufacturing defects.

What the Limited Lifetime Warranty Covers

The warranty focuses on issues that arise from the manufacturing process, rather than everyday wear and tear or accidental damage. Key aspects covered include:

  • Defects in Materials: This refers to any flaws in the components used to construct the sunglasses, such as the frame material, hinges, or the integrity of the lenses (excluding scratches from normal use or impact).
  • Defects in Workmanship: This covers problems related to how the sunglasses were assembled or finished, which could impact their functionality, structure, or appearance.

It is important to understand that a "limited" lifetime warranty means there are specific conditions and exclusions. Generally, this type of warranty does not cover:

  • Normal wear and tear (e.g., scratched lenses from daily use)
  • Accidental damage (e.g., sunglasses being sat on or dropped)
  • Misuse or improper care
  • Alterations or repairs made by unauthorized third parties

How to Initiate a Warranty Claim or Repair

Costa handles all warranty and repair claims directly, ensuring a streamlined process for their customers. If you experience a problem with your Costa sunglasses that you believe falls under the warranty:

  1. Visit the Official Costa Website: Navigate to the customer care or repairs section of the official Costa Del Mar website.
  2. Review Repair Information: Locate the detailed instructions for submitting a warranty claim or requesting a repair. This typically involves completing an online form and providing specific details about the issue.
  3. Follow Submission Guidelines: Prepare your sunglasses for shipment according to their guidelines, which often includes obtaining a return authorization.

For the most accurate and up-to-date information regarding warranty coverage and the claims process, always refer to the official Costa Del Mar website.

Warranty Overview

To summarize Costa's warranty:

Warranty Type Coverage Exclusions How to Claim
Limited Lifetime Defects in materials or workmanship Normal wear & tear, accidental damage, misuse Directly via the official Costa website's repair section