The primary toll-free number often referred to as "the feds number" for general government information is 1-800-FED-INFO (1-800-333-4636). This number connects individuals to a National Contact Center that provides assistance with various federal government services and information.
Understanding 1-800-FED-INFO
This contact number serves as a central point for U.S. and Canadian residents seeking information or guidance related to federal government agencies and programs. It's designed to make accessing government information straightforward and accessible.
Services Offered
- General Information: Agents can answer a wide range of questions about federal services, benefits, and programs.
- Referrals: If a question is specific to an agency, agents can often direct callers to the appropriate department or resource.
- Recorded Information: For frequently requested subjects, recorded information is available 24 hours a day, 7 days a week.
Availability and Languages
To ensure broad accessibility, the National Contact Center operates with specific hours and language options:
Service Aspect | Details |
---|---|
Live Agent Hours | Monday to Friday, 8 a.m. to 8 p.m. Eastern Time |
Languages | Agents are available to answer questions in both English and Spanish. |
Recorded Info | Available around the clock (24/7) for common inquiries. |
Geographic Access | Callers from anywhere in the U.S. or Canada can reach the service toll-free. |
Why is This Number Important?
Having a centralized "feds number" simplifies the process of interacting with the government. Instead of searching for individual agency contact details, citizens can start with a single, easy-to-remember number. This enhances public access to information and supports civic engagement.
For more information on accessing government resources, you can visit the official GovInfo website.