Yes, you can return your Verizon FiOS equipment to a UPS store. This is a convenient and designated method for returning rented equipment to Verizon.
Understanding Your Equipment Return Process
When it's time to return your rented Verizon FiOS equipment, such as routers or other devices, The UPS Store locations are the primary drop-off points. This streamlined process helps ensure your equipment is properly handled and returned.
Key Steps for Returning FiOS Equipment
To ensure a smooth return and avoid potential charges, consider the following important details:
- Designated Return Point: All rented Verizon Fios equipment should be returned to The UPS Store closest to you. These locations are prepared to process your Verizon equipment returns efficiently.
- Timely Submission: It is essential to return all your Verizon Fios equipment within 30 days from the date you were instructed to return it.
- Preventing Charges: Adhering to the 30-day return window is crucial. This helps you avoid an "unreturned equipment charge" that might otherwise be applied to your account.
Here’s a quick summary of the return process:
| Equipment Type | Designated Return Location | Return Deadline | Important Consideration |
|---|---|---|---|
| Rented Verizon FiOS Equipment (e.g., routers, set-top boxes) | The UPS Store | Within 30 days of return request | Essential to avoid unreturned equipment charges |
Practical Tips for a Seamless Return
- Gather All Rented Items: Before heading to The UPS Store, ensure you have collected every piece of rented equipment that needs to be returned. This typically includes the main router, any additional set-top boxes, and their associated power cords or adapters.
- Packaging Convenience: Often, The UPS Store staff can package your equipment for you, so you might not need to box it up yourself beforehand. However, it's always a good idea to confirm this with your local store or refer to any specific return instructions you received from Verizon.
- Obtain Proof of Return: Always request and keep a receipt or tracking number from The UPS Store. This documentation serves as vital proof that you returned the equipment, which can be invaluable if any questions or discrepancies arise regarding your account in the future.
By following these straightforward guidelines, returning your Verizon FiOS equipment to The UPS Store will be a hassle-free experience.
