Yes, 1-800-Flowers generally attempts delivery even if no one is directly available at the recipient's address, employing several strategies to ensure your gift reaches its destination.
When a recipient is not present at the time of delivery, 1-800-Flowers has protocols in place that can vary slightly depending on the specific delivery location and the local florist's policy. The primary goal is to ensure the safe and timely arrival of your floral gift.
How 1-800-Flowers Handles Absent Recipients
The approach taken by the delivery person when no one is home typically falls into one of the following categories:
- Leaving the Gift in a Safe Place: If the delivery person deems the location secure, they may leave the gift in a protected area. This could be a covered porch, a designated delivery box, or another inconspicuous spot where the flowers will be safe from weather conditions and easily accessible to the recipient upon their return. This method is often preferred for less perishable items or when the weather permits.
- Leaving with a Neighbor: In situations where a safe spot isn't apparent or the delivery person believes it's more secure, they might leave the gift with a trusted neighbor. This ensures the flowers are cared for and the recipient can easily retrieve them shortly after.
- Leaving a Message for Re-delivery: If neither a safe drop-off nor leaving with a neighbor is feasible or appropriate (e.g., for highly perishable items, extreme weather, or security concerns), the delivery person will typically leave a message. This message will instruct the recipient to contact 1-800-Flowers or the local florist directly to arrange a more suitable delivery time or pick-up.
Delivery Outcomes for Absent Recipients
The table below summarizes the possible scenarios when a recipient is not home during delivery:
| Outcome | Description |
|---|---|
| Safe Place Drop-off | The delivery person may leave the gift in a secure, inconspicuous location, such as a covered porch or a delivery box, ensuring it's protected from the elements and out of plain sight. |
| Neighbor Acceptance | The gift might be left with a trusted neighbor who is available to accept the package. A notification is usually left for the recipient informing them where their delivery has been left. |
| Redelivery Arrangement | If a safe drop-off or neighbor acceptance isn't possible, a message or delivery notification will be left for the recipient. They will then need to contact 1-800-Flowers or the local florist to coordinate a new delivery time or arrange for pickup. |
It's always recommended to provide accurate contact information for the recipient, as this allows the delivery team to communicate effectively should any issues arise during the delivery process. For time-sensitive occasions or specific delivery requirements, it's advisable to verify the recipient's availability or provide special instructions during the ordering process.
