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How do I talk to a real person at GoBank?

Published in GoBank Support 2 mins read

To talk to a real person at GoBank, the most direct approach is to call their customer service line, with the specific number depending on the type of GoBank debit card you possess.

GoBank provides dedicated phone numbers to ensure you reach the appropriate support for your card type. Always remember that the most current and specific contact information can often be found directly on the back of your GoBank card.

GoBank Customer Service Phone Numbers

To get in touch with a customer service representative, identify your card type and use the corresponding number provided below:

Card Type Phone Number
GoBank Debit MasterCard® (888) 288-1843
GoBank Visa® Debit card (888) 280-8260

Tips for Contacting GoBank Support

When preparing to call GoBank customer service, having a few things ready can help ensure a smooth and efficient conversation:

  • Have your card ready: Keep your GoBank debit card nearby, as you may need to reference information from it.
  • Be prepared to verify your identity: For security purposes, you will likely be asked to provide certain personal and account details to confirm your identity.
  • Clearly state your reason for calling: Having a clear idea of your question or issue before you call will help the representative assist you more effectively.