Adding your Google Voice number "back" typically refers to linking a phone number to your Google Voice account so that calls and messages to your Google Voice number can be managed through that linked device. This process allows you to associate a mobile or landline phone with your Google Voice service. If you previously unlinked a number or are setting up a new device, these steps will guide you.
Step-by-Step Guide to Linking a Phone Number to Google Voice
To add or re-link a phone number to your existing Google Voice account, follow these simple steps:
- Open Google Voice: Navigate to the Google Voice website in your web browser.
- Log In: Use your Gmail ID and password to log in to your Google account that is associated with your Google Voice number.
- Access Settings: Locate the 'Settings' icon, often represented by a gear or cogwheel, usually found in the top-right corner of your screen.
- Click on 'Settings': Select this option to open your Google Voice configuration panel.
- View Linked Numbers: In the settings menu, scroll down or look for a section related to "Linked Numbers" or "Phones." Your currently linked number(s), if any, will be displayed here.
- Add New Linked Number: Click on the 'New Linked Number' or 'Add another number' option.
- You will be prompted to enter the phone number you wish to link.
- Google Voice will send a verification code via SMS or a call to that number.
- Enter the verification code into Google Voice to confirm the link.
Once verified, your new or re-linked phone number will be active, and you can begin receiving calls and texts from your Google Voice number on it.
Important Considerations for Linking Numbers
When linking a number, keep the following in mind to ensure a smooth process:
- Number Type: Google Voice primarily supports linking to U.S. mobile or landline numbers. VoIP numbers (like those from Vonage or MagicJack) might not work reliably or at all.
- Unique Linkage: A phone number can only be linked to one Google Voice account at a time. If the number you're trying to link is already associated with another Google Voice account, you'll need to unlink it first.
- Verification: The verification process is crucial. Ensure the phone you're linking can receive SMS messages or a phone call to get the verification code.
Troubleshooting Common Linking Issues
Here's a quick reference for issues you might encounter when linking a number:
| Issue | Potential Cause | Solution |
|---|---|---|
| "This number cannot be used" | Number is already linked to another Google Voice account, or is a VoIP number Google doesn't support. | Try a different mobile or landline number. Ensure it's not linked elsewhere by checking other GV accounts. |
| Verification code not received | SMS blocking, weak signal, incorrect number entered, or network delay. | Check spam/junk folder, verify the number entered, try again, or use the "Call to verify" option if available. |
| Calls not ringing on linked number | Incorrect Google Voice call forwarding settings, or device's "Do Not Disturb" (DND) is on. | In Google Voice settings, ensure the linked number is checked under "Calls" to receive forwarded calls. Check your phone's DND settings. |
What if You Deleted Your Google Voice Number?
If you have entirely deleted your Google Voice number, the process of "adding it back" is significantly different and often not possible for the exact same number, especially if it has been released back into the pool of available numbers.
- Recovery Window: Google Voice numbers that are deleted are typically held for a short period (e.g., 45 days) during which you might be able to reclaim them. If this window expires, the number is likely gone for good.
- Getting a New Number: If your previous Google Voice number is unrecoverable, you can always obtain a new Google Voice number (if you meet the eligibility criteria, such as having a U.S. phone number for initial setup).
For detailed information on reclaiming a deleted Google Voice number within its recovery period or setting up a brand new one, refer to Google Voice's official support documentation.
