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How do I suspend my HP Instant Ink?

Published in HP Instant Ink Suspension 3 mins read

To suspend your HP Instant Ink subscription, you will go through a process similar to cancellation, selecting a specific option to indicate a temporary pause in service.

Step-by-Step Guide to Suspending Your HP Instant Ink Subscription

Suspending your HP Instant Ink service is a straightforward process completed through your online HP account. Follow these steps to temporarily pause your subscription:

  1. Sign In to Your Account: Begin by signing into your HP account or HP Instant Ink portal.
  2. Verify Printer Details: Once logged in, navigate to the "Overview" section. Within the "Status area," select "Printer Details" to verify the serial number of your printer linked to the subscription.
  3. Access Instant Ink Settings: In the left-hand menu, locate and click on "HP Instant Ink." From the options that appear, select "Update Plan."
  4. Locate Plan Details: Scroll down the page until you find the "Plan Details" section.
  5. Initiate Cancellation Process: Within the "Plan Details," click on the link or button that says "Cancel my HP Instant Ink Subscription." This will start the cancellation workflow.
  6. Select Temporary Suspension: During the cancellation process, you will be prompted to provide a reason or choose an option. It is crucial to select "I'm cancelling temporarily." This action will suspend your HP Instant Ink service.

Quick Reference: Suspending HP Instant Ink

For a quick overview, here's a summary of the steps:

Step Action Detail
1 Sign In Access your HP account or HP Instant Ink portal.
2 Verify Printer Go to Overview > Printer Details (in Status area).
3 Access Plan Click HP Instant Ink > Update Plan (left menu).
4 Find Details Scroll to Plan Details.
5 Start Cancel Click Cancel my HP Instant Ink Subscription.
6 Suspend Select I'm cancelling temporarily.

What to Expect When Suspending Your Subscription

When you choose the "I'm cancelling temporarily" option for your HP Instant Ink subscription, it signifies a pause in your service rather than a permanent termination. While the exact terms can vary, generally:

  • Ink Cartridges: HP Instant Ink cartridges associated with your plan typically cease to function after your current billing cycle ends or a brief grace period. You will then need to use standard HP cartridges purchased separately for printing.
  • Billing: Your monthly billing for the HP Instant Ink plan will usually be suspended for the duration of the temporary cancellation.
  • Reactivation: Should you decide to resume your service in the future, you can generally do so by logging back into your HP Instant Ink account and following the steps to reactivate your subscription or select a new plan.