Resetting your HP ProBook can help resolve system issues or prepare it for a new user. The process involves accessing the recovery options built into the laptop.
Here are the steps to reset your HP ProBook using the system recovery feature:
Accessing System Recovery
To initiate the reset process, you need to access the HP System Recovery environment.
- Turn on your HP ProBook.
- Immediately press the F11 key repeatedly as soon as the computer starts. Continue pressing F11 until the System Recovery screen appears.
Choosing Your Reset Option
Once System Recovery starts, you will see a "Choose an option" screen.
- On the "Choose an option" screen, click "Troubleshoot."
- Next, click "Reset this PC."
You will then be presented with options on how you want to reset your PC.
Deciding How to Reset
You have two primary choices when resetting your HP ProBook:
- Keep my files: This option reinstalls Windows but keeps your personal files. It removes apps and settings. This is useful if you want to fix system problems without losing documents and photos.
- Remove everything: This option removes all personal files, apps, and settings. It is typically used when you want to start fresh or prepare the laptop to be sold or given away.
Choose either "Keep my files" or "Remove everything" depending on which option you prefer. Follow the on-screen prompts to complete the reset process.
Summary of Steps
Here is a quick overview of the main steps:
| Step | Action | Key/Option | Result |
|---|---|---|---|
| 1 | Start PC | Power Button | Turn on laptop |
| 2 | Access Recovery | Press F11 repeatedly | System Recovery Menu |
| 3 | Select Troubleshoot | "Troubleshoot" | Options Screen |
| 4 | Select Reset | "Reset this PC" | Reset Options |
| 5 | Choose Reset Type | "Keep my files" or "Remove everything" | Begin Reset |
The reset process may take some time to complete. Ensure your laptop is connected to a power source during the entire process to prevent interruption.
