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What to do if I-94 is not updated?

Published in I-94 Correction 4 mins read

If your I-94 arrival/departure record is not updated or appears incorrect, it's essential to promptly address the discrepancy to maintain your legal status in the United States. Your I-94 record is a critical document that indicates your immigration status and the authorized period of your stay.

Understanding Your I-94 Record

The I-94, or Arrival/Departure Record, is issued by U.S. Customs and Border Protection (CBP) to foreign visitors entering the U.S. It records your entry date, class of admission (visa type), and the date by which you must depart the country. For most air and sea travelers, this record is electronic, while land border entries may still receive a paper form. An un-updated or incorrect I-94 can lead to significant issues, including overstaying your authorized period or problems with future immigration benefits.

Steps to Address an Un-updated I-94

Follow these steps to verify and correct your I-94 record:

1. Verify Your Online Record

The first step is always to check the official electronic I-94 record online. This ensures you have the most current information CBP has on file.

  • Access the Record: Visit the official CBP I-94 website: www.cbp.gov/i94.
  • Retrieve Information: Enter your personal details exactly as they appear on your passport.
  • Review: Carefully examine the entry date, class of admission, and "Admit Until Date" to see if they match your expectations and travel documents.

2. Contact U.S. Customs and Border Protection (CBP)

If your online I-94 record is missing, inaccurate, or not updated after a recent entry, direct communication with CBP is necessary.

  • Website Inquiry: You can visit the CBP website at www.cbp.gov to look for specific instructions or contact forms related to I-94 issues.
  • Phone Contact: Call CBP directly for assistance. The general inquiry line is available Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time.
    • Phone Number: 1-877-CBP-5511 (1-877-227-5511)

3. Visit a CBP Port of Entry or Deferred Inspection Office

For direct correction of an incorrect or un-updated I-94, a visit to a CBP office is often the most effective method. These offices are equipped to review your documents and make immediate corrections.

  • Where to Go: You may bring the incorrect I-94 (if you have a printout or paper form) and other relevant documentation to any CBP Port of Entry or Deferred Inspection Office.
  • Locating an Office: You can find a list of Deferred Inspection Sites and Ports of Entry on the CBP website.

What to Bring for Correction

When visiting a CBP office, ensure you have all necessary documents to prove your entry and rightful status. This typically includes:

  • Passport: Your valid passport with the visa (if applicable).
  • Visa: The visa stamp in your passport that you used for entry.
  • Incorrect I-94: If you have a printout of an incorrect electronic I-94 or a physical paper I-94 with errors.
  • Proof of Entry: Any airline boarding passes or other travel documents that verify your entry date.

4. Keep Detailed Records

It is crucial to maintain a thorough record of all your actions, communications, and new documents related to correcting your I-94.

  • Documentation: Keep copies of all emails, notes from phone calls (including date, time, and person spoken to), and any new or corrected I-94 printouts.
  • Timelines: Note down the dates of your inquiries and visits. This paper trail can be invaluable if further issues arise.

Why an Accurate I-94 is Crucial

An accurate I-94 record is fundamental for several reasons:

  • Legal Status: It serves as official proof of your legal entry and the authorized duration of your stay in the U.S.
  • Future Travel: An incorrect or missing I-94 can cause significant delays or denials when attempting to re-enter the U.S.
  • Immigration Benefits: It is required for various immigration processes, such as applying for extensions of stay, changes of status, or adjustment of status to permanent residency.

By taking proactive steps to correct an un-updated or incorrect I-94, you ensure compliance with U.S. immigration laws and safeguard your future travel and immigration plans.