To initiate a claim or inquire about the process with Administrative Concepts (ACI), you can contact them directly via telephone or visit their website for information and status checks.
Contacting ACI to Initiate Your Claim
When you need to file a claim with Administrative Concepts (ACI), the most direct way to begin the process and obtain specific instructions is by reaching out to their customer service team. While their website primarily offers tools for checking the status of an existing claim, contacting them by phone is ideal for initiating a new claim.
Via Telephone
ACI provides dedicated phone lines for claimants within and outside of North America. Having your policy details and any relevant documentation ready when you call can help expedite the process.
| Location | Phone Number |
|---|---|
| Within US & Canada | 1-888-293-9229 |
| Outside USA & Canada | 1-610-293-9229 |
Via the ACI Website (For Information and Status Checks)
The ACI website, located at www.visit-aci.com, is a valuable online resource for Administrative Concepts. While it is primarily designed to allow you to check the status of an existing claim, it can also serve as a source for general company information that may assist with your claim process. To utilize the online status checker, navigate to the "ACI Claim Status" button, typically found at the bottom left of the webpage, and then click on "insured" to view your claim's progress.
