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Can a lawyer charge you for phone calls?

Published in Legal Fees and Billing 3 mins read

Yes, lawyers can typically charge for phone calls as these interactions constitute their billable time spent on your case.

Understanding Lawyer Billing Practices

When you engage a lawyer, you are generally paying for their time, expertise, and the resources dedicated to your legal matter. This time is often tracked in increments and can include a variety of tasks, both large and small.

How Phone Calls Are Billed

  • Time Increment Billing: Many lawyers bill their time in small increments, commonly every six minutes. This means that even a brief phone call lasting a minute or two might be rounded up to a six-minute charge.
  • Comprehensive Billing: Lawyers will typically bill for all time spent on your case. This includes direct interactions like phone calls, but also other tasks such as:
    • Writing and responding to emails
    • Conducting legal research
    • Drafting documents (e.g., motions, contracts, letters)
    • Preparing for and attending court hearings or meetings
    • Reviewing documents
  • Staff Time: It's also common for law firms to charge for the time their staff, such as paralegals or legal assistants, spend working on your case. Their tasks can also include communications and administrative duties related to your matter.

Example of Phone Call Charges

To illustrate, consider a lawyer who charges an hourly rate of \$300. If you have a ten-minute phone call with them, this conversation could result in a charge of approximately \$60. This is because the lawyer is billing for their professional time during that call.

Task Type Description Typical Billing Unit Example Cost (at \$300/hour)
Phone Call Conversation with lawyer regarding your case 6-minute increment or more \$60 (for 10 minutes)
Email Response Lawyer's time to read and respond to an email 6-minute increment or more Variable
Document Review Time spent analyzing legal documents related to your case Per minute, rounded up Variable
Court Appearance Time spent in court or preparing for a hearing Per minute, rounded up Variable

Important Considerations for Clients

To avoid surprises on your legal bill, it is crucial to understand your lawyer's billing practices from the outset.

  • Review Your Fee Agreement: Your retainer agreement or engagement letter should clearly outline all billing practices, including hourly rates, billing increments, and what types of activities are billable. Always read this document carefully before signing.
  • Ask Questions Upfront: Don't hesitate to ask your lawyer or their staff about their billing procedures. Clarify how phone calls, emails, and staff time will be charged.
  • Manage Communication: While communication is vital, being mindful of the length and frequency of calls can help manage costs. Prepare your questions in advance to make conversations efficient. Consider whether an email might suffice for simpler inquiries, though emails are also typically billable.

Understanding how lawyers charge for their time, including phone calls, is key to managing your legal expenses effectively. For more information on working with legal professionals, you can consult resources like the American Bar Association.