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How Do I Cancel Urban Air?

Published in Membership Cancellation 2 mins read

Canceling an Urban Air membership, such as Deluxe, Ultimate, or Platinum, is straightforward once specific conditions are met, primarily after your initial contract term concludes.

Understanding Your Urban Air Membership Cancellation Policy

Urban Air memberships are initially structured with a contractual commitment, typically for a 12-month period. It's crucial to be aware of this initial term, as cancellation is generally not permitted until it has been fulfilled.

  • Initial Contract Term: For memberships like Deluxe, Ultimate, or Platinum, there is an initial 12-month contract period. During this period, you are typically obligated to maintain your membership.
  • Post-Contract Term: Once the initial 12-month contract term has passed, your membership automatically converts into a monthly agreement. At this point, the flexibility to cancel significantly increases.

Eligibility for Cancellation

The ability to cancel your Urban Air membership largely depends on whether you are still within the initial contract period or have transitioned to a month-to-month basis.

Membership Status Cancellation Eligibility
During initial 12-month term Cancellation is generally not permitted.
After initial 12-month term Membership converts to monthly; cancellation is possible at any time.

Steps to Cancel Your Urban Air Membership

Once you are eligible to cancel (i.e., after the initial 12-month contract term), the process is designed to be relatively easy.

  • Utilize the Online Form: The primary method for canceling your Urban Air membership is by completing an online form. This digital approach streamlines the process, allowing you to submit your cancellation request conveniently from home.

By understanding the terms of your membership and following the specified online procedure, you can effectively cancel your Urban Air membership when you are eligible.