How do I email Ride Access Merlin?

To email Merlin's Ride Access Pass team, you should contact them directly at [email protected].

This dedicated email address is your primary point of contact for specific issues concerning your existing Ride Access Pass, especially if you need to obtain a replacement.

When to Use This Email

You should use [email protected] primarily if:

• You have lost your existing Ride Access Pass and require a new one.
• You have specific queries regarding the physical pass itself or its functionality.

It's important to differentiate this contact from the initial application process. For verifying your eligibility for a Ride Access Pass, organisations like Nimbus Disability process applications. They focus on verifying your eligibility status, not on issuing or replacing physical passes once eligibility is confirmed.

Tips for Emailing Merlin Ride Access Team

When composing your email, ensure you provide all necessary information to help the team assist you efficiently. Consider including:

• Your Full Name: As registered with your Ride Access Pass.
• Contact Information: A phone number and/or an alternative email address.
• Ride Access Pass Number: If you remember it or have a record of it.
• Clear Subject Line: Such as "Lost Ride Access Pass - [Your Name]".
• Detailed Explanation: Clearly state the reason for your email, for example, "I have lost my Ride Access Pass and require details on how to get a replacement."
• Relevant Dates: If the issue is related to a specific visit or the date you lost your pass.

Quick Reference Table

For your convenience, here's the key contact detail:

This email is specifically for handling matters related to your active Ride Access Pass, such as replacements. For initial eligibility verification, please refer to the application process usually handled by designated third parties.