How do you delete comments on Teams Planner?

In Microsoft Teams Planner, once a comment is posted on a task, it cannot be deleted or edited.

Understanding Comment Management in Microsoft Planner

Microsoft Planner, frequently utilized within Microsoft Teams for task and project management, includes a commenting feature to facilitate team collaboration and communication. It's important for users to understand the specific limitations associated with managing these comments.

The Immutable Nature of Planner Comments

A fundamental characteristic of comments within Microsoft Planner tasks is their permanence. Once a comment is added to a task, it becomes a fixed part of the task's history and cannot be altered or removed. This design ensures a clear and unchangeable record of all discussions and updates related to the task.

• No Deletion: There is no built-in functionality that allows users to delete a comment after it has been posted.
• No Editing: Similarly, comments cannot be edited or modified once they have been submitted.

This means that all contributions to the task's comment thread are preserved exactly as they were originally entered, providing a transparent and consistent communication log for the team.

How Comments Appear in Planner Tasks

When a new comment is successfully added to a task, a distinctive comment symbol will appear on the task card. This visual cue alerts the team members that there is new information or discussion points to review. Within the detailed view of a task, comments are organized chronologically, with the most recent comment always displayed at the top. This arrangement ensures that the latest updates and conversations are immediately visible and accessible to users.

Best Practices for Commenting in Planner

Given the permanent nature of comments in Planner, adopting careful commenting practices can enhance team communication and minimize the need for corrections:

• Review Before Posting: Always take a moment to review your comment for accuracy, clarity, and tone before clicking the "Send" button.
• Correcting Errors: If an error or an oversight is discovered in a previously posted comment, the recommended approach is to post a new comment to clarify or correct the preceding entry. It's helpful to explicitly state that the new comment is a correction or an update to a prior message.
• Be Concise and Clear: Aim for clear, concise, and direct communication to reduce the likelihood of needing subsequent clarifications or corrections.

This design choice reinforces Planner's commitment to maintaining a traceable and transparent record of all project-related communications.

Summary of Comment Actions in Planner

For more general information about Microsoft Planner and its features, you can explore the official Microsoft Planner support documentation.