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What is ##002# Used For?

Published in Mobile Codes 3 mins read

The code ##002# is a universal deactivation code used on most smartphones to completely cancel all active call forwarding services. It ensures that all incoming calls ring directly on your phone, rather than being diverted to another number or voicemail under specific conditions.

Understanding Call Forwarding

Call forwarding is a telephony feature that allows you to redirect incoming calls from your phone to another specified phone number. This functionality can be configured in various ways, such as:

  • Unconditional Forwarding: All incoming calls are immediately diverted.
  • Conditional Forwarding: Calls are forwarded only under specific circumstances, such as:
    • When Busy: If your line is currently in use.
    • When Unanswered: If you don't pick up the call within a set number of rings.
    • When Unreachable: If your phone is turned off or out of network coverage.

While call forwarding is useful for ensuring you don't miss important calls, there are times when you need to disable these diversions.

How ##002# Deactivates Call Forwarding

When you dial ##002# on your smartphone and press the call button, it sends a specific command to your mobile network. This command acts as a master code, instructing the network to deactivate all forms of call forwarding that are currently active on your subscriber line. This includes any conditional or unconditional forwarding rules you may have previously set up.

Key Advantages of Using ##002#:

  • Universal Compatibility: This code is widely recognized and effective across a broad range of mobile carriers and devices, making it a reliable solution for most users regardless of their network provider.
  • Comprehensive Cancellation: Unlike specific codes that might only disable particular types of forwarding (e.g., forwarding when busy), ##002# ensures that all active call diversions are stopped simultaneously.
  • Immediate Control: It provides a quick and straightforward way to regain direct control of your incoming calls, ensuring they ring on your primary device.
  • Troubleshooting Aid: If you suspect calls are not reaching your phone due to an unknown forwarding setting, using ##002# can help resolve the issue by clearing all existing forwarding rules.

How to Use ##002

Using the ##002# code is simple and takes just a few steps:

  1. Open your phone's dialer application. This is the same app you use to make regular phone calls.
  2. Type ##002# into the dial pad.
  3. Press the call button (usually a green phone icon) to execute the command.

After dialing, you will typically receive a confirmation message on your screen indicating that call forwarding has been successfully deactivated. This immediate feedback confirms that your incoming calls will now ring directly on your smartphone.