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How do I figure out my MyChart username and password?

Published in MyChart Account Recovery 2 mins read

If you've forgotten your MyChart username or password, you can easily recover them directly from the MyChart login screen by utilizing the dedicated recovery links.

Recovering Your MyChart Username or Password

Accessing your health information through MyChart is essential, and fortunately, the platform provides straightforward options for regaining access if you've forgotten your login details. The process involves a few simple steps on the MyChart login page itself.

Here’s how to proceed:

  1. Navigate to the MyChart Login Page: Open your web browser and go to the official MyChart website. You'll typically find a prominent login portal there.
  2. Locate Recovery Links: On the MyChart login screen, you will see options such as "Forgot Username?" and "Forgot Password?". These links are designed to guide you through the recovery process.
  3. Prioritize Username Recovery (If Both Are Forgotten): If you've forgotten both your MyChart username and password, it's crucial to start by recovering your username first. Once you have your username, you can then proceed to reset your password if needed.
  4. Initiate the Recovery Process:
    • Click on the "Forgot Username?" link if you need to retrieve your username.
    • Click on the "Forgot Password?" link if you need to reset your password.
  5. Verify Your Identity: For security purposes, after clicking the appropriate link, you will be prompted to answer a series of security questions. These questions are put in place to verify your identity and ensure that only you can access or modify your account details.
  6. Retrieve or Reset: Upon successful verification of your identity through the security questions, the system will guide you on how to recover your username or set a new password.

It's important to remember your security question answers as they are key to regaining access to your account quickly and securely.