Resetting your Oral-B iO toothbrush can help resolve connectivity issues, performance glitches, or prepare it for a new user. However, the process for the advanced iO models differs from older Oral-B lines.
Understanding the Standard Reset vs. iO
It's important to note that the common reset method used for other Oral-B models, such as the Pro, Smart, and Genius series, doesn't usually work for Oral-B iO models. According to information regarding Oral-B resets, the approach of holding the power button for 10 seconds is typically applicable to these older models but not the iO.
Therefore, if you've tried holding just the power button on your iO brush without success, this is expected based on the design difference.
How to Reset Your Oral-B iO Toothbrush
For Oral-B iO models, resetting typically involves holding down a combination of buttons on the toothbrush handle itself. A full factory reset might also be accessible through the connected Oral-B app.
Here are the common methods:
Method 1: Button Combination Reset
This is the most common way to soft or hard reset your Oral-B iO handle.
- Step 1: Ensure your toothbrush is charged sufficiently.
- Step 2: Press and hold both the power button and the mode button simultaneously. The power button is usually at the top, and the mode button is below it.
- Step 3: Continue holding both buttons for approximately 10 to 15 seconds.
- Step 4: The display on your toothbrush should show a message indicating it's resetting or powering off and then back on, signifying the reset is complete.
Note: The exact duration or display message might vary slightly depending on your specific iO model.
Method 2: Reset via the Oral-B App
For some functions, including a potential factory reset option, you may need to use the official Oral-B app connected to your brush.
- Step 1: Open the Oral-B app on your smartphone or tablet.
- Step 2: Ensure your toothbrush is paired and connected to the app via Bluetooth.
- Step 3: Navigate through the app's settings menu. Look for options related to "Your Brush," "Device Settings," or similar.
- Step 4: Within the settings, there might be an option for "Factory Reset" or "Restore Defaults."
- Step 5: Follow the on-screen prompts within the app to perform the reset.
Using the app might offer a more comprehensive reset, potentially clearing more data compared to the button combination.
Choosing the right method depends on what you're trying to achieve. A button reset is quick for minor glitches, while an app reset might be better for persistent issues or before giving the brush to someone else.
