You might be having trouble changing your Wild deodorant refill because the base isn't twisting down properly. Here's what you can try:
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Press Down and Twist: The most common solution is to gently press down on the new refill cartridge while simultaneously twisting the base of the deodorant case. This can help the mechanism engage and start moving the refill down.
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Contact Wild Support: If pressing and twisting doesn't work, it's recommended that you contact Wild directly through their customer support channels. They can provide more specific troubleshooting or assistance.
In short, the likely culprit is a slight jam in the mechanism requiring a little pressure while twisting. If that fails, reach out to Wild for personalized help.