What is the 2 minute rule Dominos?

The Domino's 2-minute rule refers to the Carside Delivery 2-Minute Guarantee, a service where Domino's promises to deliver your online order to your car in less than two minutes after you check in and your order is ready, or your next pizza is free.

Understanding Domino's Carside Delivery 2-Minute Guarantee

This guarantee is designed to enhance the convenience and speed of picking up online orders. When customers opt for Carside Delivery, the process is streamlined to ensure prompt service directly to their vehicle without needing to enter the store.

How the 2-Minute Guarantee Works

The guarantee is straightforward and applies specifically to orders placed for Carside Delivery:

1. Order Online: Customers must place their Domino's order through Domino's online platforms and select the Carside Delivery option during checkout.
2. Arrival Check-in: Upon arriving at the Domino's store, customers use their phone to check in, which notifies the store team of their presence.
3. Ready Order & Delivery: As soon as the order is prepared and ready for pickup, a Domino's team member is committed to bringing it out to the customer's car. The delivery to the vehicle must occur within two minutes from the moment the order is ready and the customer has successfully checked in.
4. Free Pizza if Late: If the team member takes longer than two minutes to deliver the order to the car after it's ready and checked in, the customer is eligible to receive a free pizza on their next order.

Benefits of the 2-Minute Rule

This guarantee offers several advantages for customers:

• Ultimate Convenience: Eliminates the need for customers to leave their vehicle, which is particularly beneficial during adverse weather conditions or when traveling with children or pets.
• Guaranteed Speed: Provides assurance of a swift and efficient pickup experience, minimizing waiting time.
• Customer Satisfaction: The offer of a free pizza if the service fails to meet the promised speed reinforces customer trust and loyalty.

Key Requirements for Eligibility

To be eligible for the Domino's Carside Delivery 2-Minute Guarantee, customers must:

• Place their order using Domino's official online ordering platforms.
• Specifically choose the "Carside Delivery" option during the ordering process.
• Properly check in via their phone upon arrival at the designated pickup location at the store.

This rule underscores Domino's commitment to providing a fast, convenient, and reliable service for its Carside Delivery customers.