Yes, you can generally keep the Ffern sample, particularly if you decide to keep the main fragrance bottle.
Ffern provides a separate sample box with every bottle. This allows you to experience the fragrance at home and make an informed decision before opening the seal on the main bottle.
Understanding Sample Retention
Your ability to keep the sample depends on your decision regarding the main fragrance bottle.
Scenario 1: You Decide to Keep the Main Bottle
- Action: If you enjoy the fragrance and choose to retain the full-size bottle, there are no instructions indicating that you must return the sample. The sample has served its purpose by allowing you to confirm your satisfaction with the scent.
- Outcome: In this case, you are welcome to keep the Ffern sample.
Scenario 2: You Decide to Return the Main Bottle
- Action: Should the fragrance not meet your expectations, Ffern's policy states that you should "return your parcel" using their online returns platform.
- Outcome: As the sample is shipped as part of the original parcel, it is implied that the sample should be included when returning the full order. This ensures that the complete package, including the item used for pre-purchase evaluation, is returned.
Key Considerations for Ffern Samples
| Item | Purpose | Retention if Keeping Main Bottle | Retention if Returning Main Bottle |
|---|---|---|---|
| Sample Box | To try the fragrance before opening the main bottle. | Yes, generally. | No, implicitly returned with parcel. |
| Main Bottle | The full-size fragrance purchase. | Yes. | No, returned. |
