No, two people cannot use the same PRONTO card.
Why Each Rider Needs Their Own PRONTO Card or App
For public transit systems utilizing the PRONTO fare payment system, the rule is clear: each individual rider must have their own dedicated PRONTO app account or a physical PRONTO card. It is a fundamental policy that strictly prohibits multiple people from sharing a single PRONTO app account or card to pay for their fares.
This requirement ensures:
- Individual Accountability: Every fare paid is directly linked to an individual rider, which helps in tracking usage and managing specific pass benefits.
- Fair Usage: This policy prevents the misuse or unauthorized sharing of fare benefits, especially those associated with special passes or discounted rates.
For instance, even when multiple family members, such as youth, are traveling together and eligible for specific passes like the Youth Opportunity Pass, each and every rider must possess their own distinct PRONTO app account or physical card. Sharing a single card or app account among multiple individuals is not permitted under any circumstances within the PRONTO system. This policy applies uniformly across all rider types and pass categories.
For more details on PRONTO card policies and usage, you can visit the official San Diego Metropolitan Transit System website.
