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How do I find my QuickBooks username and password?

Published in QuickBooks Account Access 3 mins read

Finding your QuickBooks username and password often involves understanding how these credentials are set up for your specific QuickBooks product, such as QuickBooks Desktop. While usernames are typically established during initial setup, passwords can be reset if forgotten, especially for QuickBooks Desktop 2020 and later versions.

Understanding Your QuickBooks Credentials

Your QuickBooks username is usually an email address or a specific user ID you created when setting up your QuickBooks account or company file. This is how QuickBooks identifies you. Your password is a confidential string of characters used in combination with your username to verify your identity and grant access to your financial data.

Finding Your QuickBooks Username

QuickBooks usernames are generally created by the user during the initial setup of their company file or online account.

  • For QuickBooks Desktop: Your username is often the name you assigned to your user account within the company file, or for online services related to Desktop, it could be an email address. If you've forgotten it, you might need to check with an administrator for the company file or look for associated email accounts.
  • For QuickBooks Online (QBO): Your username is always an email address associated with your Intuit account. If you manage multiple Intuit products, it will be the same email used across them.

Resetting Your QuickBooks Desktop Password (2020 and Later)

If you're using QuickBooks Desktop 2020 or a newer version and have forgotten your password, you can reset it by following a straightforward process. This method involves receiving a secure token via email to verify your identity.

Follow these steps to reset your password:

  1. Open QuickBooks and your company file: Launch your QuickBooks Desktop application and proceed to open the specific company file for which you need to reset the password.
  2. Select the "I forgot my password" option: On the sign-in screen that appears for your company file, look for and select the "I forgot my password" link or button.
  3. Choose an email and proceed: You will be prompted to select an email address associated with your account from a list. After selecting the correct email, choose Next. QuickBooks will then send a unique token to that email address, which is essential for resetting your password.
  4. Enter the token to reset: Check your email for the token from QuickBooks. Once you receive it, return to QuickBooks and enter this token into the designated field to complete the password reset process. You will then be able to set a new password for your company file.

For more detailed information and support, you can refer to the official QuickBooks support page on resetting your password for QuickBooks Desktop: Reset your password for QuickBooks Desktop.