Informing a realtor that you've decided to work with another agent can be done directly and politely, often during a scheduled call.
Clear and Respectful Communication
When you've decided to go with another real estate professional, clear and respectful communication is key. Your aim is to convey your decision without burning bridges, maintaining a professional demeanor throughout the process.
The Best Approach
The most effective way to communicate your decision is typically through a direct conversation, allowing for clarity and ensuring your message is received.
- Schedule a Call: Ideally, inform your real estate agent during a scheduled call. This provides a dedicated time for the conversation and allows for a direct exchange.
- Be Direct and Concise: Clearly state that you have chosen to work with someone else. There's no need for lengthy explanations or excuses.
- Express Gratitude: Always thank them for their time and any effort they've put in on your behalf. A simple "Thank you for all your help and the time you've invested" goes a long way.
- Manage Questions: Be prepared for your agent to ask if you've signed an exclusivity agreement with another agent. While they may ask, remember that you don't need to disclose any other information if you don't want to. You are not obligated to share details about your new agent or the reasons behind your decision.
What to Say (and What Not to Say)
Being prepared with a clear message can make the conversation smoother.
| Do Say | Don't Say |
|---|---|
| "Thank you for your time and efforts, but we've decided to move forward with another agent." | "You didn't do a good job" or "We found someone better/cheaper." (Avoid critical or comparative statements) |
| "We appreciate all the help you've provided." | Over-explaining your reasons, offering extensive details, or justifying your decision. Keep it brief and professional. |
| (If asked about an exclusivity agreement with them) "No, we haven't signed an exclusivity agreement with you." | "We signed an exclusive agreement with [New Agent's Name]." (You're not obligated to disclose details about your new agreement, especially with other agents). |
Navigating Exclusivity Agreements
It's common for real estate agents to ask about exclusivity agreements, especially if they have invested significant time. If you did not sign an exclusive buyer's or seller's agreement with them, simply state that. You are under no obligation to provide details about any agreements you might have entered into with other agents. Maintain your privacy and stick to the essentials.
