Citibank, N.A. is the bank that issues both the Macy's Credit Card and the Macy's American Express Card. Therefore, in practical terms for cardholders, Citibank, N.A. owns the Macy's credit card portfolio and manages the accounts.
Understanding the Role of an Issuing Bank
When a bank "issues" a credit card, it means they are the financial institution responsible for:
- Extending Credit: They provide the line of credit to the cardholder.
- Managing Accounts: They handle billing, payments, customer service, and account inquiries.
- Processing Transactions: They facilitate the financial transactions made with the card.
- Setting Terms: They determine interest rates, fees, rewards programs, and other cardholder agreements.
Essentially, while Macy's is the retailer whose brand is on the card, Citibank, N.A. is the financial backbone that makes the credit card functionality possible and holds the relationship with the cardholder regarding their credit account.
Macy's Credit Card Details
The partnership between Macy's and Citibank provides customers with store-specific credit options.
| Card Type | Issuing Bank | Primary Benefit |
|---|---|---|
| Macy's Credit Card | Citibank, N.A. | Exclusive savings and rewards primarily for purchases at Macy's. |
| Macy's American Express Card | Citibank, N.A. | Macy's rewards, plus the ability to earn rewards on purchases everywhere American Express is accepted. |
Benefits of the Macy's Credit Card Program
Holding a Macy's Credit Card or Macy's American Express Card can offer various advantages for frequent shoppers:
- Exclusive Savings: Cardholders often receive special discounts, such as a percentage off new purchases when opening an account.
- Star Rewards Program: Access to Macy's loyalty program, offering points on purchases that can be redeemed for Star Money.
- Special Offers: Invitations to cardholder-only sales events and promotions.
- Tiered Benefits: Depending on annual spending, cardholders can reach different status tiers (e.g., Silver, Gold, Platinum) with enhanced benefits like free shipping, birthday offers, and star passes.
For the most current offers, terms, and to apply for a Macy's Credit Card, you can visit the official Macy's credit services page: Learn and Apply for a Macy's Credit Card.
