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Why Did Build-A-Bear Temporarily Close Its Stores?

Published in Retail Operations 2 mins read

Build-A-Bear Workshop temporarily closed all of its retail locations primarily due to the severe economic conditions brought on by the coronavirus pandemic. This measure was a direct response to the widespread disruption and uncertainty that impacted the retail sector globally.

The Impact of the Coronavirus Pandemic on Retail

In an effort to navigate the deteriorating economic landscape caused by the coronavirus, Build-A-Bear, like many other retailers, took significant steps to mitigate financial strain and ensure long-term viability. The pandemic led to unprecedented challenges, including reduced foot traffic in shopping centers, mandated closures, and a general decline in consumer spending on non-essential items.

As part of its response, the St. Louis-based toy retailer implemented several critical measures:

  • Temporary Store Closures: All physical Build-A-Bear Workshop stores were temporarily shut down to comply with public health guidelines and combat the sharp decline in in-person shopping.
  • Workforce Furloughs: To manage costs during the period of no revenue from physical stores, the company furloughed more than 90% of its workforce. This allowed the company to reduce operational expenses significantly while hoping to recall employees once conditions improved.

These actions were a direct strategic response to the immediate and severe economic downturn, aiming to preserve the company's resources during a period of extreme uncertainty. The widespread temporary closures across the retail industry highlighted the profound and rapid impact of the pandemic on businesses worldwide. For further context on how retailers adapted during this period, you can explore the broader impact of the pandemic on the retail industry.

Summary of Build-A-Bear's Response

Reason for Closure Immediate Actions Taken Goal
Deteriorating Economic Conditions Temporary closure of all retail stores Combat financial strain
Caused by the Coronavirus Pandemic Furloughing over 90% of the workforce Preserve capital and reduce operating costs

These temporary measures allowed Build-A-Bear Workshop to weather the initial storm of the pandemic, demonstrating a common strategy employed by many businesses facing similar challenges during that period.