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Do H and M have free returns?

Published in Retail Returns 1 min read

Yes, H&M offers free returns for purchases. This policy ensures that customers can return items without incurring any shipping or handling fees related to the return process.

Understanding H&M's Free Return Policy

H&M's commitment to customer satisfaction includes making the return process as convenient as possible. For customers in India, returns are specifically noted as being free of charge. This means that if you need to send an item back to H&M, you will not be billed for the return shipping costs.

This free return policy typically applies to eligible items within a specified return window, allowing customers to exchange products or receive a refund if they are not satisfied with their purchase.

While the exact steps for initiating a free return may vary, they generally involve:

  • Online Returns: Using a pre-paid return label provided by H&M.
  • In-Store Returns: Bringing the items to a physical H&M store.

It's always recommended to review the specific terms and conditions on H&M's official website for the most current and detailed information regarding return procedures, eligibility, and timelines, as policies can sometimes vary by region or specific promotion.