If people cannot hear you when you speak through your Ring doorbell, the most common reason is that your device's microphone is not enabled within the Ring app.
Ensuring Your Ring Doorbell's Microphone is Enabled
For your voice to be transmitted through your Ring doorbell, its microphone must be actively enabled within the Ring app during a live view session. This setting is crucial for two-way audio communication.
Here’s how to check and enable your microphone:
- Open the Ring App: Launch the Ring app on your smartphone or tablet.
- Access Live View: From the dashboard, select your Ring doorbell to open the Live View. Live View provides a real-time video feed from your doorbell camera.
- Check Microphone Status: While in Live View, look for the microphone icon.
- Ensure the microphone icon is enabled. If it's disabled (often indicated by a crossed-out icon or a grayed-out state), tap it to enable it.
- Alternatively, you might see a green phone icon. Tap this icon to activate the audio and microphone for communication.
Once the microphone is enabled, you should be able to communicate effectively with visitors at your doorstep.