Yes, you can potentially get a refund for unused Travel Wallet funds on your SEPTA Key card, specifically under certain circumstances.
Understanding Refunds for SEPTA Key Cards
If your SEPTA Key card expires and is unregistered, your primary option for retrieving any remaining funds in your Travel Wallet is to contact SEPTA directly. This is the designated method for requesting a credit or refund for those specific funds.
How to Request a Refund
To initiate a refund request for unused Travel Wallet funds on an expired, unregistered SEPTA Key card, you must:
- Contact the SEPTA Key Customer Call Center: Reach out to them at 855-567-3782.
- Provide Necessary Information: Be prepared to provide details about your expired, unregistered card to assist them in processing your request.
The Importance of Registering Your SEPTA Key Card
It is highly recommended to register your SEPTA Key card. Registering your card provides several benefits, including protection of your balance and potentially simpler management of your funds, reducing the need for specific refund processes related to expired and unregistered cards.
For more information about managing your SEPTA Key card, you can visit the official SEPTA website.
