Turning off Audio Description on Sky Q is a simple process, typically done directly from your remote control using the Accessibility menu.
Quick Steps to Disable Audio Description
The fastest way to disable Audio Description on your Sky Q box is by accessing the dedicated accessibility options.
Here’s the precise method based on the Sky Q remote:
- Locate the button: Press the ? (question mark) button on your Sky Q remote. This button is usually found to the right of the number zero. (If using the Sky Q Accessibility remote, press the AD button instead).
- Toggle the setting: An accessibility menu will appear on your screen. Use the directional buttons on your remote to navigate, and then press the Select button. This action will toggle the Audio Description setting between On and Off.
- Close the menu: Once you have turned Audio Description Off, press the Dismiss button to close the menu. The Dismiss button is located to the left of the Home button, which is directly below the down arrow button on your remote.
Following these steps will turn off the audio description feature, allowing you to watch programmes without the additional narration.
Understanding Audio Description
Audio Description (AD) is a narration track for visually impaired viewers, describing on-screen actions, characters, and scenes during pauses in dialogue. While helpful for some, users may wish to turn it off if it was accidentally activated or is not needed.
Troubleshooting
If you follow the steps above and Audio Description remains on, try the following:
- Ensure you are pressing the correct buttons on your remote.
- Check the remote's battery level.
- Restart your Sky Q box by turning it off at the power outlet for a minute and then switching it back on.
- Verify that the programme you are watching is the one affected, as AD is programme-specific.
Following the outlined steps using the ? button (or AD button) and the Select and Dismiss buttons should resolve the issue and turn off Audio Description on your Sky Q system.
