To turn off audio description on Sky Q, you can use either your standard remote or the Accessibility remote by accessing the audio description menu and toggling the setting.
Audio description (AD) provides narration for visually impaired viewers, describing what's happening on screen during breaks in dialogue. If you have accidentally turned it on or no longer need it, turning it off is a simple process directly from your Sky Q remote.
Steps to Turn Off Audio Description on Sky Q
The method you use depends on the type of Sky Q remote you have.
Using the Standard Sky Q Remote
If you are using the standard Sky Q remote, the process involves pressing the dedicated question mark button to access the accessibility options.
- Locate the '?' button: Find the question mark button (?) on your Sky Q remote. It is typically situated to the right of the number zero key.
- Press the '?' button: Press this button to bring up the audio description options menu on your screen.
- Toggle Audio Description: Use the navigation buttons on your remote to highlight the audio description option. Press the Select button (the button in the centre of the directional pad) to toggle the setting between On and Off.
- Confirm Setting: Ensure the option now says Off.
- Dismiss the Menu: Press the Dismiss button to close the menu. The Dismiss button is located to the left of the Home button, which is directly below the down arrow button on the directional pad.
Using the Sky Q Accessibility Remote
If you have the Sky Q Accessibility remote, there is a specific button for audio description.
- Locate the 'AD' button: Find the button labelled AD on your Sky Q Accessibility remote.
- Press the 'AD' button: Press this button to toggle audio description directly On or Off. You should see a confirmation message on your screen.
- Confirm Setting: Verify that audio description is now switched off.
By following these steps, you can easily manage the audio description setting on your Sky Q box and ensure your viewing experience meets your preferences.