How Do I Refund a Game on Steam?

You can request a refund for a game on Steam by visiting the Steam support website.

To refund a game on Steam, you need to submit a request via help.steampowered.com.

Valve generally issues refunds for titles that meet specific criteria:

• The refund request is made within 14 days of purchase.
• The game has been played for less than 2 hours.

These are the standard rules for getting an automatic refund. However, it's important to know that even if your request falls outside of these standard refund rules, you are still able to submit a request, and Valve will review it.

Here's a quick look at the standard criteria:

So, to initiate a refund:

1. Go to help.steampowered.com.
2. Log in to your Steam account.
3. Find the game you want to refund.
4. Select the appropriate issue and choose the option to request a refund.
5. Explain your reason for the refund.

Even if your situation doesn't strictly meet the 14-day and 2-hour criteria, submitting a request is still possible, and it will be manually reviewed by Steam support staff.