Yes, you can cancel your Mojo subscription under specific conditions, which include a 14-day refund period and situations where the services are faulty or misdescribed.
Mojo provides clear guidelines regarding subscription cancellations, ensuring flexibility for users in certain circumstances. Understanding these conditions can help you manage your subscription effectively.
Conditions for Cancelling Your Mojo Subscription
There are two primary scenarios under which you may cancel your Mojo subscription:
1. Within 14 Days of Payment (Change of Mind)
You have the flexibility to cancel your subscription if you change your mind within a specific timeframe after making a payment.
- Cancellation Window: You can cancel within 14 days of any payment made towards your subscription.
- Refund Policy: If you cancel within this 14-day period, you will receive a refund for your payment. This provides a "cooling-off" period, allowing you to assess the service.
2. Due to Faulty or Misdescribed Services
If the subscription services you receive do not meet the expected quality or are not as they were described, you may also have grounds for cancellation.
- Service Quality: If the Subscription Services are found to be faulty or are misdescribed in a way that significantly deviates from what was promised.
- Legal Right to End Contract: In such cases, you may have a legal right to end your contract for the Subscription Services. This ensures consumer protection if the service provided does not align with the terms or quality expected.
It is important to review the terms and conditions specific to your Mojo subscription for complete details on the cancellation process and any associated requirements.
