When your Tesla is dead, flatbed towing is the only recommended method to ensure no damage occurs to its powertrain and other critical components. Unlike traditional gasoline vehicles, Teslas require specific procedures for safe transportation, especially when completely without power.
Understanding Tesla Towing Requirements
Towing a dead Tesla requires careful attention to detail to prevent damage. Standard tow trucks that lift only two wheels or use a tow bar are unsuitable and can severely harm the vehicle's drive unit, battery, or suspension.
- Flatbed Towing is Essential: Always insist on a flatbed truck. This method ensures all four wheels are off the ground, preventing any rotation of the electric motors or stress on the battery system during transport.
- Utilize the Tow Eye: For completely dead Teslas with no low voltage power, accessing the vehicle's features like opening the hood or using the touchscreen may require an external low voltage power supply. Once power is established or access gained, the vehicle must only be pulled onto the flatbed using a properly-installed tow eye to prevent damage. The tow eye provides a secure and designated point for pulling the vehicle without stressing other parts.
Key Do's and Don'ts for Towing a Dead Tesla
| Action | Do's | Don'ts |
|---|---|---|
| Tow Method | Use a flatbed truck where all four wheels are off the ground. | Never use dolly towing (only two wheels lifted) or sling/hook towing. |
| Attachment Point | Always use the specific tow eye provided with your vehicle, properly installed into its designated front or rear receptacle. | Do not attach tow hooks or chains to suspension components, axles, or any part of the chassis other than the designated tow eye. |
| Power Access | Provide an external low voltage power supply if the car has no power to open the hood or access the touchscreen for tow mode. | Attempt to force open the hood or access panels without power, which can cause damage. |
| Professional Help | Always contact Tesla Roadside Assistance or a reputable towing service familiar with EV towing procedures. | Allow inexperienced tow truck operators to attempt towing methods that are not approved by Tesla. |
Preparing Your Dead Tesla for Towing
If your Tesla is completely without power, it won't be able to engage "Tow Mode" (which prevents the wheels from turning while towing) or perform other functions. This makes preparation critical.
- Assess Power Status: Determine if the low voltage battery is completely depleted. If it is, you will need an external power source to gain access.
- External Power Supply (If Needed): If the vehicle has no low voltage power, an external 12V power supply might be required to open the hood or use the touchscreen to activate tow mode (if accessible). Refer to your owner's manual or Tesla's support pages for jump-starting procedures.
- Locate and Install the Tow Eye: Your Tesla comes with a tow eye, usually located in the front trunk (frunk) or glove compartment. It must be screwed into the designated tow eye receptacle, typically hidden behind a small removable cover on the front or rear bumper.
- Engage Professional Assistance: It's highly recommended to contact Tesla Roadside Assistance directly or a towing company that specializes in electric vehicle transport. They will have the correct equipment and knowledge to safely load your dead Tesla onto a flatbed.
For more detailed instructions on towing and jump-starting your specific Tesla model, always consult the official Tesla Owner's Manual or visit the Tesla Support website for towing and jump-starting information.
