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How do I remove a phone from Tile app?

Published in Tile Management 2 mins read

To remove a phone from your Tile app, you need to navigate to the specific device's settings within the application and initiate the removal process.

Steps to Remove a Phone from the Tile App

If you're selling your old phone, getting a new one, or simply want to declutter your Tile account, removing an associated device is a straightforward process. This action ensures that your previous phone no longer connects to or tracks your Tile devices.

Here are the exact steps to remove a phone from the Tile app:

  1. Open the Tile App: Launch the Tile app on the phone you are currently using.
  2. Select Your Old Device: Within the app, locate and select the old device (phone) you wish to remove from your account. This is typically found under a "Devices" or "Settings" section that lists all your associated Tiles and phones.
  3. Navigate to More Options: Scroll down the screen to find and select the More Options menu for that specific device.
  4. Tap Remove Phone: At the very bottom of the More Options screen, you will see the option to Remove Phone. Tap this to confirm the removal.

Important Considerations After Removing a Phone

  • Loss of Functionality: Once a phone is removed, it will no longer be able to locate or ring any of your Tile devices, nor will it contribute to the Tile Network for locating lost items.
  • Account Clean-up: Removing old devices helps keep your Tile account organized and ensures only active, relevant devices are listed.
  • Re-adding a Device: If you remove a phone by mistake or wish to use it with Tile again in the future, you can always re-add it by logging into your Tile account on that phone and setting it up again.
  • Distinguish from Tiles: This process is specifically for removing a phone that was linked to your Tile account, not for removing an individual Tile tracker. Removing a Tile has a different set of steps.

For further assistance with your Tile devices or account, you can always visit the Tile Support Center.