If your Fernway vape isn't working, the most common reasons are that the battery isn't turned on or the cartridge is clogged. Addressing these two points will often resolve the issue, getting your device back in working order.
Common Reasons Your Fernway Vape Isn't Working
Understanding the primary culprits behind a non-functional Fernway vape can help you quickly troubleshoot and resolve the problem.
1. Battery Not Activated or Charged
Many Fernway vape models, particularly the Traveler and STYLUS, require the battery to be manually turned on before use. This is a common oversight that can lead users to believe their device is faulty. Additionally, an uncharged battery will prevent the vape from producing vapor.
- Solution:
- Activate the battery: For Fernway Traveler and STYLUS models, quickly press the power button five times in a row. This action typically turns the device on or off. Look for an indicator light to confirm activation.
- Charge the device: Ensure your vape battery is fully charged. Connect it to its designated charger and allow ample time for a full charge, usually indicated by a change in light color or a steady green light.
2. Clogged Cartridge
Vape cartridges can sometimes become clogged, especially with regular use or if the device has been stored incorrectly. This blockage prevents the airflow necessary for vapor production.
- Solution:
- Inspect the mouthpiece: Carefully examine the mouthpiece and the airway for any visible blockages, such as hardened oil or debris.
- Gentle clearing: If a clog is suspected, try gently drawing on the mouthpiece to create suction, which can sometimes dislodge minor blockages. For more stubborn clogs, a thin, clean object (like a straightened paperclip or a needle) can be used very carefully to gently clear the airway, but extreme caution should be exercised to avoid damaging the heating element or internal components.
- Warm it up: Sometimes, warming the cartridge slightly (e.g., by holding it in your hand for a few minutes) can make thick oil less viscous, helping to clear minor clogs.
Additional Troubleshooting Tips
If the above solutions don't resolve the issue, consider these additional points:
- Check the connection: Ensure the cartridge is securely screwed onto the battery. A loose connection can prevent proper power transfer.
- Clean contacts: Sometimes, residue can build up on the connection points between the cartridge and the battery. Gently clean these contacts with a cotton swab lightly dampened with rubbing alcohol.
- Try a different cartridge (if available): If you have another Fernway cartridge, try attaching it to your battery to see if the issue is with the cartridge itself rather than the battery.
- Try a different battery (if available): Similarly, if you have access to another compatible Fernway battery, try your cartridge on it to determine if your battery is the problem.
For more information and troubleshooting guides, you can always refer to the official Fernway FAQs.
